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Clarkstown Citizen April 15, 2014 at 04:01 PM
Not only was the work scheduled for during the holiday, which showed no concern for its JewishRead Morecusto mers, but United Water showed no concern for any customers by not informing the public/customers in advance to be able to put clean water into pots, buy bottled water, etc. Who wants to drink or use disgusting looking brown water whether it is safe or not? To post the next day after the fact that the water was safe to drink is a day too late. Where were they last night with this posting when it was needed? United Water has done this in the past in the complex where I live after water main breaks--no information to the home owners as to when the water will be safe again. I found out the water was brown last night because my neighbor called me after she had brown water pouring on her while she was taking a shower. Doesn't United Water have access to the Town of Clarkstown's call system to residents? Orange and Rockland and Cablevision call us. If United Water doesn't have access to that, they should set up their own system for alerts and information to customers.
Tyler Halecky April 16, 2014 at 07:43 AM
Upon calling United Water I was told that they did not know who would be affected. If it wasRead Moreschedu led work, then there was time to, at the very least, mail out a notice to all customers within Clarkstown.
Watchdog April 16, 2014 at 08:53 AM
On the bright side, if there is one, at least you were able to actually speak to a live person atRead MoreUn ited Water. I had a big problems with my Verizon FIOS yesterday and after an hour of being referred to different links and Community Forums, I am still unable to talk to anyone, despite my monthly bill of $175.00. I will have to visit their office today to see if I can get it fixed. At least these problems are temporary with United Water. I assume it has been fixed?
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