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sweet April 14, 2014 at 09:58 PM
It is not libelous nor inaccurate. It is a statement of fact. I was told by United Water that itRead Morewa s fine to drink, and that special detergent to remove the brown from our laundry would be delivered tomorrow. Which is most appreciated. To say it is OK to drink brown water is, in fact, unacceptable. To not tell customers that the water may go brown due to necessary work is also unacceptable. If given prior knowledge to this fact, water would have been put aside, and laundry would have not been run. I am in no way against United Water. I ask for the company to let customers know beforehand, that there may be an issue to water quality. As one expects the best quality from United Water.
michele riak April 15, 2014 at 09:33 AM
Shameful! Absolutely shameful! Brown water it was - scheduled maintenance on a holiday aRead Morelarge percentage of New City residents celebrate. I would have loved for United water to come to my house with my other 30 guests and take part in a water free seder! No water to wash hands, no water to drink, no water to wash dishes. Safe to drink? They should have come over for coffee - oh wait - we couldn't make coffee because the water was brown! They scheduled this without any thought about how it would affect residents celebrating a special holiday - THey couldn't have done this on Wed??? Terrible judgment on their part. On a good note however, Ed Day was called and promptly looked into the matter. At that point nothing could change the water however he made an extra effort to reduce some of the stress we were feeling with a house full of guests.
Clarkstown Citizen April 15, 2014 at 04:01 PM
Not only was the work scheduled for during the holiday, which showed no concern for its JewishRead Morecusto mers, but United Water showed no concern for any customers by not informing the public/customers in advance to be able to put clean water into pots, buy bottled water, etc. Who wants to drink or use disgusting looking brown water whether it is safe or not? To post the next day after the fact that the water was safe to drink is a day too late. Where were they last night with this posting when it was needed? United Water has done this in the past in the complex where I live after water main breaks--no information to the home owners as to when the water will be safe again. I found out the water was brown last night because my neighbor called me after she had brown water pouring on her while she was taking a shower. Doesn't United Water have access to the Town of Clarkstown's call system to residents? Orange and Rockland and Cablevision call us. If United Water doesn't have access to that, they should set up their own system for alerts and information to customers.
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