O&R Update: 74,500 in Rockland Without Power, Assessment Phase Complete

Orange and Rockland Utilities is reporting that it has discovered 6,500 points of damage from Hurricane Sandy with 74,500 of the 200,000 customers without power in Rockland County.

Orange and Rockland Utilities reported 74,500 customers without power in Rockland County as of 4 p.m. Tuesday, an increase from the number Tuesday morning.

The number of total O&R customers without power is still approximately 200,000.

"We just started the restoration phase at 4 p.m. today," said Cecille Jones of O&R. "We completed the damage assessment, which is good news. We should start seeing some movement by tomorrow morning.

"We have identified 6,500 damage locations."

O&R's outage map can be found here.

O&R offers these tips before the storm: 

  • For safety’s sake, don’t touch or approach any downed wire. Assume it is energized and dangerous. Call O&R immediately toll-free 1-877-434-4100. Depending on the situation, you may also want to call your local police to divert traffic until an O&R crew arrives.
  • Maintain a distance of at least 50 feet from downed wires and anything they are in contact with including puddles of water and fences. Supervise your children so that they are not in the vicinity and keep pets on a leash.
  • If a fallen wire is draped over a car, do not approach the car and make rescue attempts. Remain a safe distance away, and try to keep the occupant of the vehicle calm. If possible, emergency personnel should handle the situation.
  • Stock up on non-perishable food, bottled water, manual can opener, baby supplies and pet food. Set your refrigerator and freezer controls to their coldest settings. Fill the bathtub with water.
  • Have emergency equipment within reach --- portable radio, flashlights, spare batteries, first aid kit, cell phone and important medications. Update your personal list of emergency phone numbers. Keep O&R’s toll-free number 1-877-434-4100 near the phone to report power outages.
  • If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported, please call O&R toll-free at 1-877-434-4100 to let O&R know what happened. The more information you can provide, the more O&R can help you.   
  • Remember, if the base station of your cordless phone plugs into the wall, your phone will be unusable during a power outage. 
  • If a family member relies on electrically operated medical devices, secure a portable generator or make alternate arrangements for care. O&R does not provide customers with generators.
  • Keep at least a half-tank of gas in your car. Consider having extra cash on-hand, in case ATM machines don’t work.
  • Listen for storm alerts on the radio. In case of power outages, O&R will keep the stations updated on repair progress.
  • Learn how to manually open and close any electrically powered garage door, security door or gate.

For more from Patch on O&R's response to Hurricane Sandy:

  • UPDATE: O&R: All Hands on Deck for Hurricane Sandy
  • O&R Prepares For Storm As Severe As Irene
  • O&R Declares Storm Watch As Severe Weather Approaches
Stacey Maher October 31, 2012 at 03:40 PM
I have yet to see Orange and Rockland even remotely near my home. What I have seen is Montvale NJ, Spring Valley Fire Dept, all looking at the down power lines the downed trees, the down light poles, the power lines lying in the streets. Orangetown PD blocked off the road from both sides this time yesterday. But I love the O&R map that tells you nothing about the status of repairs, it's very pretty!
Rebecca October 31, 2012 at 05:03 PM
Cornelius Robertson October 31, 2012 at 06:45 PM
Not ONE O&R vehicle has been seen in my neighborhood in Valley Cottage - BUT there THREE locations here that have broken phone poles with POWER LINES ON THE GROUND!!! Where is O&R? The O&R web site says that they have 2000 O&R employees and contractors workong on this. Well guess what - little tiny Rhode Island HAD 12,000 (YES TWELVE THOUSAND) workers ready to go and in place before the storm even hit. So what is the problem with O&R in a MUCH larger area?
Tony cicchelli November 01, 2012 at 07:30 PM
O&R is using the Sheraton in Mahwah as their staging area yet not even one crew is working in Mahwah. I live in front of the Mahwah sub station and have not seen any work being done there. My street is surrounded by streets that have power, it's very frustrating to see houses with power and yours doesn't have any....
Katy November 01, 2012 at 08:41 PM
They have been busy rebuilding the sub station. It took the better part of two days. Things will start to improve soon. It is not only the poles and lines down, there is a lot more involved. Just pray these folks stay safe. they are going to be working ridiculously long shifts for weeks on end. have a heart, and be thankful you have a home.


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