UPDATE: County Health Department Issues Boil Water Advisory For New City & Pomona

Residents of more than 20 streets in New City told to boil water for more than one minute.


The Rockland County Health Department has issued a boil water order for about 400 customers in New City and Pomona. Customers are ordered to boil their water for one minute before using it for drinking or cooking purposes. The boil water order is a precautionary measure following a shutdown of the water main in the area.

United Water Spokesman Steve Goudesmith said a contactor working for another entity damaged a United Water fire hydrant and the hydrant shut off valve on New Hempstead Road near Sycamore Drive at approximately 3 p.m. The repair of the fire hydrant required that the water main be shut down.  Even though water service has been restored to most customers, they are under the boil water order because the repair took about five hours. He said the county health department mandates testing of water when a water main has been turned off for more than four hours. 

Loss of pressure in a water main increases the chance that untreated water and harmful microbes could enter the system. Therefore, customers must boil their water until further notice. Testing of the water typically takes 72 hours. 

Customers that have been affected are being notified by an automated phone system.

The boil water order is in effect for the following streets ONLY:

New City:
Scenic Vista Dr
Candlelight Cir
Sycamore Dr
Farview Ct
Buena Vista Rd
Beatrice Ln
Kingsland Dr
Annabelle Ln
Barbara Rd
Mc Leod Terr
Balter Rd
Nob  Hill Rd
Dixwell Rd
Hobart Ct
Rodeo Dr
Rheinlander Ln
Gladys Dr
Louis Rd
Ramclark Ln
Old Phillips Hill Rd
Summit Dr
Red Rock Rd 

Customers at the following addresses are also included in the boil water order:
New Hempstead Rd. from #318  through #379.

Trailside Place
Trails End
Trailside Court
Doolin Road
Sonata Street
Tempo Rd.
Conklin Rd
Revenna Dr
Tiffin Ln.
Carteret Dr
Marietta Dr
Leadore Ln
Gessner Terr
Skokie Ln
Neptune Ct
Wagon Wheel Dr

In an unrelated situation, some customera of Garnerville are also under a boil water order since Wednesday afternoon.  The boil water order is in effect for the following Ramapo Road addresses: # 170, 172, 174 and 176. 

Customers are ordered to boil their water for one minute for the following uses: drinking, cooking, baking, washing dishes, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula, mixing juices or drinks, feeding pets or other consumption. Water does not have to be boiled for showering or washing clothes.

Harmful microbes in drinking water can cause diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, some elderly, and people with severely compromised immune systems.  The symptoms above are not just caused by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice.

Goudesmith said water may be initially discolored when customers first turn on the faucet.

United Water emergency crews will collect water samples to monitor the safety of the drinking water. After the repairs are completed, it typically takes 72 hours to administer tests to two sets of samples and receive results, so it is important for customers in the affected area to continue to boil water until further notice.

For more information customers can call the Rockland County Health Department at 845-364-2608 or United Water at 845-623-1500 x 2225.

pumpkin patch August 16, 2012 at 02:18 AM
Any new information regarding the advisory for the Nyacks?
Rockland County Legislator Ed Day August 16, 2012 at 02:42 AM
Thank you, New City Patch, for disseminating this so quickly. I just posted this on my FaceBook page .... www.facebook.com/edwin.j.day1 ... and sent a "Community Update" out via "LegislatorDay@yahoo.com" to the 3500 residents in the community who are subscribed. You are performing a public service, and my compliments to you.
Pat August 16, 2012 at 04:23 AM
I am also interested in any Nyack updates. Sorry Pomona and New City are joining us! Checking comments last year after the boil water advisory, it seems nothing has been done to improve notification. Why isn't someone accountable? I'm certainly glad the Patch is current, but many people in Nyack, the elderly for instance, may not be checking their internet for updates! It seems that they might be the most at risk from contaminated water.
Rob McGunn August 16, 2012 at 09:44 AM
Maybe United Water is prepping is for when they will give Rockland dirty Hudson river water from their $$$ Desal plant
Victoria Ficco-Panzer August 16, 2012 at 10:44 AM
What a mess!Isn't anyone able to prevent this?Water boiling goes on for almost a week here in Nyack!
greatdaysahead August 16, 2012 at 11:27 AM
go to, http://nyack-ny.gov/boil-water-alert-update-81412/ they update daily.
elizabeth August 16, 2012 at 11:45 AM
When can we start drinking our water again in Nyack? Why have we received no updates on this? How about billing Nyack water for all the bottled water we spent money on during this fiasco? Anybody having any intestinal issues from this? What are the possible health hazards? The lack of information in shameful!
Jennifer Maslowski August 16, 2012 at 01:21 PM
Elizabeth, the testing takes approximately 72 hours. They told us that on Monday. There are no updates to be given until the 72 hours of testing are completed. I'm sure we will be updated once they have the results today. But what could they tell us prior to that other than "We are still waiting for the 72 hour test results?"
Watchdog August 16, 2012 at 02:05 PM
THAT comment was unnecessary and INNACURATE. Be careful because it is also LIBELOUS.
Smitty Chesterfield August 16, 2012 at 02:08 PM
yeah...mention the tritium, not the dirt
GWH August 16, 2012 at 02:34 PM
It would be interesting to find out if the number of these accident/incidents that have occurred on the New Hempstead Road work are in line with other construction of this type. Do the crews need more supervision, more training, better traffic control support? Are they being pushed to get too much accomplished in too short a time? A major gas line, sewer or water main break in this heavily populated corridor could endanger an awful lot of people. Are the people in charge doing enough to insure that the work is being done properly to keep the public and the workers safe?
Erik Kirby August 16, 2012 at 04:42 PM
elizabeth... the info you seek is posted on nyack-ny.gov it's actually been there all along. The health hazards are basically the same as drinking the water in mexico... you may end up having some GI issues if the water is actually contaminated. Keep in mind this is just a precaution. Mostly for the businesses in the area because you can imagine the effect it will have on Nyack if an out of towner gets sick in one of our restaurants. It would never end.
Erik Kirby August 16, 2012 at 05:29 PM
Yeah it's a bummer! At least we can shower without hassle.


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