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As Power Outages Continue, Official Calls For Probe Of O&R, Halt To Rate Hike Process

Ramapo town supervisor contends utility failing to provide adequate information to customers.

No power, no rate hike.

That’s what Ramapo town Supervisor Christopher P. St. Lawrence is telling the state Public Service Commission. He wants the agency to suspend a rate hike request from Orange and Rockland Utilities pending an investigation into O&R’s  handling of power outages from Saturday’s freak Halloween Weekend snow storm.

St. Lawrence contends O&R has failed to provide adequate information to the thousands of families who remain without power several days after the storm that hit the region this past Saturday. 

Thousands or Rocklanders remain without power this morning, with O&R saying 90 percent of them should be back by Thursday night. The utility was shooting for that rate by tonight, but the company says the amount of damage from the snowstorm is slowing down power restoration efforts. Throughout the county, an especially in Clarkstown, many local streets remain blocked by tangled messes of downed trees and power lines.

As of 8 a.m., 21,361 O&R customers in Rockland County are still without power, including 6,586 in Clarkstown, 3,040 in Orangetown and about 7,000 throughout the Town of Ramapo.

Clarkstown police said on Tuesday that so far, the freak stowstorm has led to many more calls for help than they received in the same period during and after Hurricane Irene — more than 1,000 calls beyond the level of the Irene emergency.

In a letter sent Tuesday to PSC Secretary Jaclyn A. Brilling, St. Lawrence wrote that he is appalled at the lack of restoration of power to Ramapo residents, and said that he finds the inability of the public to ascertain from O&R when their power will be turned back on to be deeply disturbing.

“As people struggle to pick up the pieces in the wake of this terrible storm, it is unacceptable that Orange and Rockland is not keeping the public adequately notified as to the status of their power restoration,” wrote St. Lawrence in his letter to the PSC.  “As a result of Orange and Rockland’s lackluster effort to keep the public properly informed during a difficult and trying time for many families throughout the Town of Ramapo and Rockland County, thousands of people are being kept in the dark, both literally and figuratively.”

O&R issued a statement through a spokesman in response to St. Lawrence’s letter to the PSC:

“We have important, serious work before us: restoring power to over 120,000 customers. Many of the key elements for our successful service restoration operations are supported by the rate case filing, and to suspend that case runs counter to our customers’ interests.”

St. Lawrence said that until an investigation is into O&R’s response to the storm, the Public Service Commission should suspend O&R’s multi-million dollar rate hike request.

“The PSC must not allow Orange and Rockland to keep going back to the ratepayers looking for a handout until such time as they get their house in order and figure out how to streamline communication with their customers and disseminate critical information to families when they need it most,” St. Lawrence said.

In July 2011, Orange and Rockland filed a request with the PSC seeking approval of an electric base rate increase of $17.7 million.  On Oct. 28, O&R increased its rate request by $7.8 million due to storm damage from Hurricane Irene, among many other factors. 

St. Lawrence said that means that Orange and Rockland is now seeking to increase delivery rates by a total of $25.6 million, or 44% higher than the original filing.

O&R’s latest request for a rate increase came shortly after the PSC approved another rate hike request from O&R and granted them an increase in electric rates that would raise the average ratepayer’s monthly bill by 2.7%.

Tell us your opinion on O&R's response to the storm in the comments area below, and share your storm photos on Patch through the button below.

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Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
Kathleen May 21, 2013 at 08:55 am
CANDLE Night at the Rockland Boulders Game Join CANDLE for a fun(d)raising game on May 23rd as theRead More Rockland Boulders take on the Trois-Rivieres Aigles. Proceeds from tickets purchased through CANDLE* will support programs that educate & empower youth and reduce substance abuse and violence in Rockland County and beyond.
Heywood Jablohme May 21, 2013 at 02:48 pm
I agree with most of your points, but surely you are not implying that teachers are expected toRead More produce funding to correct school roofs, right? I think you got a bit off topic here, but I agree that our educational infrastructure is in disrepair and is in desperate need of rehabilitation. Maybe if our teacher's unions allowed a little more leeway we could allocate funding a little more appropriately and fund the important things instead of overpaying paying dinosaur teachers who lost interest a long time ago and fight any and all forms of teacher benchmarking.
WGMom May 20, 2013 at 09:10 am
It's entirely true that every professional has out-of-pocket expenses. But as someone who worked asRead More a corporate trainer, I can guarantee you I NEVER had to pay out of pocket expenses for supplies to teach classes. Every piece of paper, supply, and even snacks for the participants were fully covered expenses. If I had to spend out of pocket money to procure supplies, I could submit for a reimbursement, and receive it, no questions asked. I am now in school to become a high school teacher and I can see the stark difference in how the education of folks in a corporate environment is incredibly different, and privileged, than the public school environment. I've sat through numerous classes in the Clarkstown and Ramapo districts, doing observations required for my education certification, and while Clarkstown certainly benefits from certain advantages, the shabbiness of being a public school is still there. Furniture, such as teacher desks, that looks like it was purchased in a garage sale 30 years ago... faculty bathrooms that are dark and dingy, nearly crumbling, and sorely in need of updating. Etc. The public expects teachers to have professional training, act professionally, but they lack sometimes basic resources and are expected to function in an environment that feels more like a dungeon than an institution of learning. The citizens of Clarkstown, if they could get a tour of some of the facilities they are expecting children to learn in, and teachers to teach in, would be very surprised. We do supply some great technology, but then we put it in classrooms with windows that won't stay closed when it's windy, as one example. I spent most of my time in South, which is the best of the bunch, facilities-wise. Clarkstown North is a mess, Woodglen's woods are littered with fallen trees no one's cleaned up after Sandy, Laurel Plains had to be shuttered thanks to that whole foul stench... the district is in a situation where there are major capital improvements that are going to be needed. Buildings are aging, and it seems it's only the most basic of upkeep that happens. The district can't even fix the roofs of the buildings without applying for a state grant.
Heywood Jablohme May 18, 2013 at 07:17 am
What professional doesn't spend $500 per year on out of pocket expenses related to their jobs?Read More Staples offering 10% (or 5 in some cases) is hardly an example of the community getting involved. Thankfully, there are other examples of the community and PTA's getting involved and providing needed services. Clarkstown and surrounding areas hardly have substantial unmet needs in their classroom, thankfully.
Truth4all May 16, 2013 at 11:37 am
I guess better late than never. LaCorte is serving his 4th year as Mayor and was Trustee for I thinkRead More 4 years before that. This year is the only time he has brought the idea to the village about participating in this program. He is motivated by the opportunity of getting positive press for his County Executive campaign. The village should have been involved in this program ( as well as the Americorps program) long before this. On a positive note, hopefully the Village will continue this worthwhile partnership for many years to come.